US Jetting Service
We appreciate all our customers and are steadily progressing in the development of our national service network. Even
when our machines operate in the most extreme remote locations, a phone call in most cases will help solve a service
issue. We appreciate your patronage and as always our goal is to provide all our customers with the highest level of
service possible.
Merlin Grindle, National Service Manager
US Jetting offers one of the most encompassing service programs in the industry, thanks to our highly experienced team.
When you acquire a jetter from US Jetting, you can be assured that you are acquiring the peace of mind of working with
a leader who will stand by its products, and will support you along the way for all your jetting needs. For any service
inquiry, please contact Merlin Grindle at 1-800-Jetting, Ext. 36. Merlin coordinates all service efforts, and will
ensure that your service related issue is resolved in the most expeditious and professional manner.
US Jetting - Mobile Service Trucks
US Jetting Service Technicians provide direct factory on-site service & repairs throughout the Northeast, Southeast and
Southwest regions of the country. Soon to open West coast service facility will also be the base of operations for
2 more planned mobile service technicians. Well stocked service vans provide ample supply of parts, hose, nozzles &
accessories to meet customer needs. Service Technicians can perform major repairs as well as routine fluid & filter
changes.
After Sale Customer Service & Support Not Provided By Any Other Competitive Manufacturer
The US Jetting Service Team
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Merlin Grindle, National Service Manager, Oversees the entire Service organization. |
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Johnny Gentry, Southeast Service Manager, Working for many years with US Jetting delivering units
on the West Coast, Johnny now services all customers in the Southeast with Andrew Schellack. |
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Charles, Home Office Service Manager,With access to all home office parts, paint and assembly resources, Charles
is able to tackle the most intricate repairs, and even oversee the complete refurbishment of an older used jetter. |
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James, Quality Assurance,James thoroughly tests all units after assembly and ensures that all accessories ordered
are shipped with the unit. |
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